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Fintech

Housecall Pro Klarna payments partnership formalizes home-service offering

Klarna and Housecall Pro announced a partnership, while platform records show the payment option was available earlier.

Rafael Ortiz

By Rafael Ortiz · Fintech Correspondent

· 3 min read

Housecall Pro Klarna payments partnership formalizes home-service offering
Photo: PYMNTS

Housecall Pro Klarna payments were the subject of a partnership announcement on August 12, with Klarna saying more than 200,000 users of the field-service platform can offer payment choices for repairs and home-improvement work. The options named by Klarna are payment in full, interest-free Pay in 4 and longer-term financing, aimed at homeowners using plumbers, electricians, HVAC technicians and other service professionals.

The announcement appears to formalize or publicize a relationship rather than mark the first documented availability of Klarna on Housecall Pro. The platform's February product-update page already listed Klarna among its additions, and Housecall Pro says Klarna began being enabled automatically in March for new customers activating its Payments product. Neither company’s supplied materials explain why the partnership announcement followed those earlier references.

How do Housecall Pro users enable Klarna?

For businesses that activate Housecall Pro Payments from March 2026 onward, Klarna is switched on automatically, according to the company’s payments documentation. Businesses that had activated the payments service before then must turn it on separately through Settings and Invoices.

Housecall Pro describes the checkout process as part of an invoice workflow: a customer selects Klarna, undergoes an eligibility check and reviews the available payment plan. Klarna is a buy now, pay later service, meaning a customer can divide a charge into scheduled instalments or use financing rather than pay the full bill at once. The exact choices available to an individual customer depend on the option offered and eligibility process described by Housecall Pro.

For service businesses, Housecall Pro lists Klarna’s transaction fee at 4.99%. Its payments table gives a standard payout speed of two business days, while a separate Housecall Pro guide says timing may vary and describes payouts in two to three business days. Housecall Pro also says the business is paid in full once a job is confirmed complete. The materials do not establish a precise sequence between job completion and the stated standard payout time.

How is Klarna different from Housecall Pro financing?

Housecall Pro treats Klarna separately from its consumer-financing product provided through Wisetack. Its February update page lists Klarna and Wisetack longer loans as different offerings. The company says Wisetack financing must be enabled separately and has its own application process, loan ranges and terms, so those conditions should not be read as applying to Klarna.

Klarna said the partnership is intended to give homeowners clearer payment choices before proceeding with repairs and projects. That is a company statement, rather than independent evidence of customer uptake or the effect on completed jobs. PYMNTS separately reported that Klarna made the announcement, but the available confirmation and operating details come chiefly from Klarna and Housecall Pro.

This story draws on original reporting from PYMNTS.

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