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Fintech

IPC adds Luware cloud recording to compliance communications offering

IPC Systems said its partnership with Luware gives financial institutions access to cloud-based recording across voice and collaboration channels.

Ingrid Halvorsen

By Ingrid Halvorsen · Staff Writer

· 2 min read

IPC Systems has formed a strategic partnership with Luware to offer financial institutions access to Luware Recording, a cloud-based compliance recording platform. IPC said the joint service is available immediately to its clients worldwide and is intended to extend capture, storage and supervisory support across voice and collaboration systems.

The agreement adds Luware’s recording technology to IPC’s global connectivity infrastructure, broadening IPC’s suite of communications tools for trading, enterprise voice and collaboration platforms. For banks, brokers and other regulated firms, the commercial relevance is operational: communications systems have become more distributed as firms use hybrid and cloud-based tools, while regulators continue to require reliable records and access for supervision.

IPC said the partnership is tied to its strategy around compliance, connectivity and financial-market community services. The company framed the addition of Luware Recording as a way to help clients maintain oversight while adopting newer communications technologies.

Compliance recording systems are used to capture business communications, retain them in line with regulatory requirements and make them available for monitoring, review or investigation. In markets businesses, this can include trader voice as well as other enterprise communication channels. IPC said regulatory regimes including MiFID II, Dodd-Frank and Financial Conduct Authority requirements continue to increase expectations for recording, retention and supervisory access.

Luware Recording supports capture across multiple enterprise platforms and can be deployed in multi-tenant or private-tenant models, according to IPC. Storage can be managed by the customer or hosted by Luware in a compliance-grade environment. IPC said the platform also includes artificial intelligence functions, including automated conduct-risk detection and persona-based summaries.

Vimal Vel, chief product officer at IPC, said the partnership expands the company’s ability to provide scalable recording for regulated communications environments. He said firms adopting new technologies still need consistent oversight, and that IPC aims to support that requirement through the new integration.

Alex Grafetsberger, chief business officer for Luware Recording, said Luware’s platform was built for highly regulated industries. He said combining IPC’s connectivity with Luware’s cloud capture and analytics gives clients a single compliance layer across trader voice and collaboration platforms.

IPC said the integration is designed to support recording across interconnected trading and enterprise environments without reducing performance or the user experience. The company also said the partnership supports its broader role in financial markets infrastructure by promoting transparency, accountability and operational integrity among market participants.

The companies did not disclose commercial terms for the partnership.

This story draws on original reporting from Finextra Research.

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