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Fintech

J.P. Morgan and Tech Mahindra executives put trust at centre of treasury design

In a FinextraTV discussion, executives said treasury teams need broader payment optionality, clearer data controls and explainable communication.

Ingrid Halvorsen

By Ingrid Halvorsen · Staff Writer

· 2 min read

Corporate treasury modernisation is being framed around payment choice and trust in data governance, according to a FinextraTV discussion featuring executives from J.P. Morgan and Tech Mahindra. The comments point to a treasury function under pressure to coordinate existing money-movement processes while preparing to support a wider range of payment methods.

Finextra said Roshan Shetty, BFSI and public sectors head for the Americas at Tech Mahindra, and Kush Teotia, global head of faster payments and payment platforms at J.P. Morgan, joined its virtual studio to discuss the elements of a successful treasury operation. Finextra described the programme as sponsored content created by its editorial team with input from subject-matter experts at the funding sponsor.

Teotia focused on the idea of effective orchestration in treasury. According to Finextra, he said treasury teams need to close the distance between current money-movement capabilities and the ability to adopt as many payment methods as possible.

In that framing, orchestration is the function that connects payment options, internal processes and operational decisions. For treasurers, the issue is not only whether a payment can be initiated, but whether the organisation can choose among available methods in a controlled way as those methods expand.

Shetty addressed trust as part of technology design. Finextra reported that he said organisations should treat trust as a design principle when developing new innovations, citing the need for internal clarity around data and for explainability in how information is controlled and communicated.

That emphasis places governance inside the build process rather than treating it as a later control layer. A treasury system that uses more data or connects to more payment channels also creates questions about who can see information, how decisions are understood, and how data handling is explained to internal stakeholders.

The discussion also covered the role of trust and the appropriate way to handle context, according to Finextra. The summary did not provide further detail on the examples discussed or any product announcements from either company.

For banks, technology providers and corporate treasury departments, the themes reflect two connected priorities: operational flexibility in payments and stronger confidence in the data that supports treasury decisions. J.P. Morgan was identified by Finextra as a related company for the discussion, alongside Tech Mahindra.

The programme was published by Finextra on 23 June 2026 and appeared in its payments, wealth management and people channels. Finextra listed the discussion among its video coverage of payments topics.

This story draws on original reporting from Finextra Research.

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